Who out there besides me is just fed up with the pricing for phones in Japan? If you raised your hand just now, there is an answer: an mvno.
The Big 3 in Japan - docomo, au and Softbank - all offer smartphones with good cell coverage and great data speeds, but they're also pretty expensive. You're going to be shelling out around ¥7,000 to ¥9,000 a month, on a two year contract. And that's for not a lot of data, like around 5 to 7 gig. Every 2 years you get a new high-end phone, and submit to another 2 years of the same high rates.
But there is a way out of this. That's where the mvno come in to the rescue.
What is an mvno, you ask? To put it simply, it's a 3rd party mobile carrier (for more info here's the wiki page: mobile virtual network operator). They operate by leasing out bandwidth from one of the Big 3. Then for some restrictions you can get data and/or voice with them for a lot less than what you'd normally pay.
So it it worth it? Is switching to an mvno the way to go?
That's what this post is for. I'm sure a lot of people new to Japan and also people who've been here for ages have thought about how to get a cheaper cell plan, or to get one with more options for data. And I'm sure you have a ton of questions. I did. But I made the jump, so I'm here to report my findings and answer some questions.
For the record I went with mineo but there are a ton of others to choose from. For a list of a bunch of mvno carriers check here at Mondaiji.
But for now lets get to the questions.
1. Is it really cheaper?
The ads on TV all make it look like you'll be saving tons, but this is Japan and we're talking smartphones and monthly bills, so there's always some kind of hidden fees and taxes to drive up the price, right? Nope. Go with an mvno and your bills should go down. Considerably.
Looking at mineo's prices, you have a few options, but basically they go like this: for 3 gig you spend ¥972 a month, for 5 gig it's ¥1,706 and for 10 gig it's ¥2,721 (all based on their data plan for phones from au). That's for data only, no voice. If you want a voice plan on top you pay around ¥650 extra. Rakuten, DMM and the other mvno all have similar plans.
For people like me, who occasionally make calls but use lots of data the price difference is staggering. I look to save over ¥2,000 a month and have a lot more data.
As for calls, most mvno don't have that much in the way of free minutes or anything like that, so you should sign up for a phone number through Skype or another VOIP service. If you are on mineo you can get a LaLaCall number for no monthly fee and the call rates are rather cheap (similar to Skype). There are also other VOIP services out there like 050 that will give you a good deal.
2. How's the reception?
Fantastic. This is the one area I was most worried about before making the switch, but as of now I would have to say all my worries were for nothing.
I've heard a few bad things about certain mvno (and you can search around for data speeds and reception), but for me so far I've been nothing but happy with mineo. They say that in the case of network congestion or at peak hours an mvno may be more susceptible to slowdowns than one of the Big 3, but so far I haven't noticed anything.
At home, at work, and just this weekend while I was hiking in the hills around Kamakura I had just as good of a connection as always. I've also used my new SIM to watch several episodes of Game of Thrones on Hulu in the past week and never once felt like my data speed was any worse than before when I was on au.
3. What phones can I use?
If you want a new phone, no problem. Most mvno offer a few (usually 2nd tier) phones you can get to use with their service. Or better still, you can probably go to Akihabara, Bic Camera or any of the other big electronics stores and find a SIM free phone and that'll work. Just make sure to pick a phone that's compatible with the mvno you want to go with. As Mondaiji said in his blog, most of the mvno have a list somewhere of which handsets have been tested to work (you can search for 端末 or 動作確認端末一覧).
If you have a phone already you want to use, and it's not a SIM free model don't despair. Most of the mvno that operate on docomo's network will work just fine with a docomo handset. And if your phone is an au model there are options, too. Just check Mondaiji's list.
4. So is it hard to get started?
Signing up for an mvno is pretty straightforward. Most of them allow you to sign up online. You need your credit card info and you may have to send an image of your ID to confirm you are who you say you are, but that's about it. If you're getting a data-only SIM you don't need ID in most cases. Of course the signup pages for all of the mvno seem to be in Japanese only, so if you can't do it yourself you may need to ask a friend for help, but don't let that get in the way.
After you sign up then they send you a SIM card in the mail. It took me 3 days to get mine. And once I had the card, I just put it in my iPhone, downloaded a profile from their homepage that changed all of my iPhone's network settings to work right, and boom, I was online.
Some of the mvno may require you to enter the network info manually, but even still it shouldn't be a big problem.
5. Who... is there anything else I should know?
There is an argument that people who make tons of voice calls shouldn't get an mvno plan. Most of the Big 3 now have a plan for smartphones that gives you unlimited calls and texts, plus 5 gig of data. But... how much does that really save you? OK, if you get an mvno SIM and use their calling plan alone it could get expensive. But why would you do that? If you get an mvno you need to get Skype or some other data based calling service.
As for reception I was hesitant, I'll be honest. But my phone seems to connect just fine. Of course you probably want to do a bit of searching to see which mvno service will be best for you (I recommend a search for "mvno 通信 比較").
Oh, there is one thing to think about, and that's number portability (MNP). Some of the mvno take a few days for the SIM card to arrive and during that time you may not be able to make phone calls at all if you had to cancel your old number. In my case since I went with a data-only SIM it didn't matter. I was making calls surfing the web on my iPhone seconds before and seconds after I got the new SIM without a hitch.
If anyone has questions or needs help with the Japanese on the review sites, you can ask me in the comments section below.
Also, if you want a huge ton of info in Japanese, here's a link that may give you some help at Survive-M.com: 格安SIMカード12社をとことん比較. It has a massive list of how much each plan costs for each of 12 mvno companies.
Otherwise, I would say just go for it.
But after this I decided to do a little real testing, to see just how good my connection actually was. I downloaded a speedtester app, and tested the connection and made note of how many bars I had at the time for a few days.
Testing in the evening at home I was getting around 30 Mbps up and down on my home wifi network. Kick ass, right? Gotta love fast internet in Tokyo. Switching off wifi and doing a test I got around 3.5 down and 7.5 up in the evening and just before bed. I had 3 of 5 bars (or dots I should say since it's an iPhone) at the time. The connection felt good. Maybe not quite as fast as what I had before on au, but not as bad as I thought it might be.
The next morning I had a full strength connection and didn't bother to test. At work at 10:30 that morning on my break I tested it and got 16 down and 3.5 up. So that's really good. And that night at dinner time I was getting 2.75 down and 2 up.
And so on. From what I can tell after switching to a mvno my ability to get a phone signal and a data connection hasn't got any worse. The speed is reduced, more in the evening around dinner time than any other time, and it's also reduced after 10PM, but I'm still getting enough speed to watch videos and do whatever I want, so it doesn't feel like a tradeoff at all.
Update (5/14):
The other day when I woke up, I noticed something funny on my phone. It said "out of service area." This isn't the first time I've ever seen this since using a smartphone, so it isn't just because of my mvno SIM. After turning on and off airplane mode it fixed itself.But after this I decided to do a little real testing, to see just how good my connection actually was. I downloaded a speedtester app, and tested the connection and made note of how many bars I had at the time for a few days.
Testing in the evening at home I was getting around 30 Mbps up and down on my home wifi network. Kick ass, right? Gotta love fast internet in Tokyo. Switching off wifi and doing a test I got around 3.5 down and 7.5 up in the evening and just before bed. I had 3 of 5 bars (or dots I should say since it's an iPhone) at the time. The connection felt good. Maybe not quite as fast as what I had before on au, but not as bad as I thought it might be.
The next morning I had a full strength connection and didn't bother to test. At work at 10:30 that morning on my break I tested it and got 16 down and 3.5 up. So that's really good. And that night at dinner time I was getting 2.75 down and 2 up.
And so on. From what I can tell after switching to a mvno my ability to get a phone signal and a data connection hasn't got any worse. The speed is reduced, more in the evening around dinner time than any other time, and it's also reduced after 10PM, but I'm still getting enough speed to watch videos and do whatever I want, so it doesn't feel like a tradeoff at all.
would you be able to connect on free wifi that Softbank is offering while using that?
ReplyDeleteNo, I am not able to. I don't think you can unless you have a phone that let you go on their wifi before... it might work after you switched over. But for me I am using an iPhone I got through AU and now I can no longer use the AU free wifi.
ReplyDeleteHi I intend to get a mineo mnvo au sim. Their site is in Japanese so I don't have a clue on how to apply. Do you know what are the steps? The requirements? I dom't have a previous postpaid plam.
ReplyDeleteIf you want a data only plan you only need a credit card. If you want a voice plan also you need to provide a copy of an ID I believe.
ReplyDeleteThe first thing you do is buy their sim application pack. You can get it from amazon Japan, or if you are unsure and want someone to help you I would get it from either Bic Camera or one of the other big shops. If you can go to Akihabara I think the staff can help.
Anyway after you get the sim pack from them you have to sign up online. It's fairly straightforward but if you don't read Japanese it would be best to have someone who can read for you to help with the steps.
But once you do the sign-up online it takes 2-5 days for confirmation, and after that they send you a SIM card. And that's basically it.
They have instructions to set up your phone also online but it's simple. Easier to do for an iPhone than an android but still not difficult.
Great article! I was wondering if I were to sign up for the voice Sim option,would I be getting a new number? I don't have a number at the moment. Thanks!
ReplyDeleteThat is correct. You'd get a new phone number with it.
ReplyDeleteGreat Article.
ReplyDeleteI am a language school student in Japan. I have WiFi at home. I do not need data plan. I almost do not need to call anyone. But I need a phone number in my old foreign android set so that anyone want to call me when I am on the road, can call me. So which package from MVNO should I go for. Thanks in advance for your good advice.
I guess before I can answer I'd need a little more info. Is it a SIM free phone? If so, check what LTE bands it works on. I think most phones will work with a Biglobe, Mineo or OCN SIM card, so if It was me I would pick one of those and apply for the cheapest data + voice plan I can find. All of them should work if your phone is SIM free.
ReplyDeleteJust make sure the bands work and you should be ok.
Hello! I went to the store to look at getting a new SIM card (mine is only data and I would like phone service as well), but I was told that I need a Japanese credit card to get a Mineo sim card. I'm having trouble finding more information and my Japanese isn't great, is that true? Thanks!
ReplyDeleteIt may be true. I forget. You don't need to get any of the SIM cards at a store though. You can get them all online so if you have any friends who read Japanese it would be good to sit down with them on a computer and have them walk you through the process. Most of the sign-up sites will have a form to input your credit card info, and if it doesn't take a non-Japanese credit card I would just pick a different company. One of them will work, I'm sure.
ReplyDeleteGood luck!
And if you get one to work, please let me know so I can post it here for other people.
FYI (those without japanese credit card)
ReplyDeleteI found that only OCN accepts international credit card. I am using it since 4months. Never faced any problem. I took 2700Yen 15GB (512Kbps) plan with number and happy with it.
I used OCN as well in the past with my US credit card, so I can confirm the previous comment. I ended up going with my same company just switching from data only to voice and data. I use IIJmio and they accept international credit cards.
ReplyDeleteAwesome, thanks both of you. I'll edit this post and add in that IIJimo and OCN both work without a Japanese credit card.
ReplyDeleteHello! My friends and I will be visiting Japan in July for 2 weeks and after some research I came to know about this mvno data only sim that seems to be the cheapest. Would it be possible to buy and use this for just one month? And is there any procedures for cancellation? Thank you!
ReplyDeleteIt's easy. At many convenience stores and book stores they have prepaid SIM cards and they're good for 1 week or 1 month depending on the card. And no cancellation at all. So they should be easy to use. If you're in Tokyo many of the small kiosks and stores inside the stations sell them.
ReplyDeleteHello! Thank you for the quick reply! Will it be the same as mvno sim? The prepaid sim seems to be a lot more expensive.
DeleteThey are more expensive, yeah. Unfortunately they won't let you use the cheaper SIM plan unless you sign up for a monthly contract, and you need to be living in Japan to do that.
ReplyDeleteBut I think Bic, OCN and a few other companies have a prepaid one that isn't so expensive
Oh I see, that sucks. Thank you so much for the help!
DeleteHello! This post helped me a ton! Definitely going to do as you say to save me a ton of money when I'm studying abroad this year. I just hsve one question. I'm planning on getting an unlocked android phone through Amazon, do you think it would still work with these sims or do you suggest purchasing sim free phones through Japan or Amazon jp?
ReplyDeleteHey, sorry for the late reply. I think in general it'll work. A cheap phone you get through amazon japan will be more guaranteed to work tho. But as long as you check the LTE bands of the phone you buy, and they're compatible with a Japanese carrier you're good. In general the best bands are 1 (2100 MHz) or 3 (1800 MHz).
ReplyDeleteJust ran across your thread here, it's good information.
ReplyDeleteI use Asahi for Internet at home, and have always been impressed with their service.
They have a SIM service which I haven't used, but I assume the service is just as good since it's the same company.
People can get info and apply in English.
http://asahi-net.jp/en/service/mobile/sim/
Thanks for the info. I’ve never heard of them selling SIM cards. Always nice to have an option. The one thing I don’t like about Asahi from reading on the page you sent, is that you have to pay a cancellation fee if you cancel within a year. Most other sim only companies in Japan only charge if you cancel and want to keep the same phone number. And they don’t have data only plans. But the English support should be good for some people and the price isn’t bad.
ReplyDeleteIf I read correctly you used AU before switching to mvno right ?
ReplyDeleteI am using AU with their locked Iphone 7+ and I’m wondering how much will I charged if I cancel my contract ? Will I need to pay the device installment in cash ? Or can I pay it monthly ? Thank you before
Yes, I did. When I switched I owed them a bunch on my iPhone 6+. But it was still cheaper for me to switch and use mineo’s monthly rate than stay on au.
ReplyDeleteIn my case I paid the remaining charge for my iPhone with my credit card. I don’t think they’ll let you pay in monthly installments. Can I ask how many months you’ve been using your iPhone 7+?
It’s only been a month :( So yeah I will owe them a lot. But did they allowed the cerdit card ? I read in their website that they only allow cash, but then again I read somewhere that they allowed monthly payment for the rest of installment (but doubt thats true anyway). How much you pay for cancelation ? I read it was 10000¥, but my friend paid 20000¥ even though she didnt owe them the phone installment (she used her own sims free iphone). Are you paid over 200.000¥ (for the cancelation and phone full installment ) ?
ReplyDeleteI think you’ll owe a lot. I only paid ¥10,000 for the early cancellation and a little more for the phone, but I had used it for a year already.
ReplyDeleteGood luck!
Dude A-san says... I don't want a phone while in Japan but I need one for work... this sucks man!
ReplyDeleteA-san is the master of Japanese!
Deletehey it have been a while since I started to use mvno mineo docomo,but I started to have trouble with my device.will it work if I just get docomo carrier locked phone ?
ReplyDelete